I would always shake my head whenever my brother would complain he doesn’t have enough allowance for his daily expenses but he keeps at least two mobile phones and spend on load for both. I bet you do too. With prepaid credits selling like pancakes in the text capital of the world, an e-loading business is definitely a profitable venture. But what if you don’t have the time to tend to hundreds of customers daily? Time to invest on an automated kiosk: ULOAD.
Your typical sari-sari store scenario involves the load seller with his/her mobile phone (may vary from one to three units depending on the type of retailer sim), who will ask you to either write down your number on paper or punch it directly on the mobile phone. The entire process, in my personal experience, takes up at least 5 minutes (granted I’m the only customer at their store). The disadvantages of this method are:
- prone to human error (incorrect amount, promo code or mobile number input)
- time consuming on both parties
- customer ends up going to another store because
- the retailer doesn’t have sufficient credits in his load wallet
- the retailer is having network problems
What is ULOAD?
ULOAD is your one stop shop, interactive credit loading machine targeting the prepaid market.
Customers can purchase prepaid credits for:
- all local mobile telcos (Globe, Smart, Sun, Talk N Text, Touch Mobile, Red Mobile)
- load for broadband sticks (Globe Tattoo, SmartBro, Sun Broadband)
- online game credits (Amped, LevelUpGames, GameClub, Garena, Mobius Games, MOL).
According to Druce, possible future services include:
- prepaid TV credits
- prepaid landline credits
- TV voting cards (like for ABS CBN’s Pinoy Big Brother)
- Horoscope and Lucky Number
Because everything is automated, the franchisee no longer needs to be physically present every time there’s a transaction except when the machine needs to be emptied of its cash inventory. A dedicated backend online system or web portal makes it easier to check the inventory.
Measuring only 150cm x 43cm, it occupies less than one square meter of space and only requires a power source to run. This portable machine can be mounted on a wall like an ATM machine or put on top of a flat surface (stand/table). Power consumption is only 12KwH per month, based on actual usage, amounting to P120 – 200 electricity charge.
Here are some awesome features to take note of:
- built-in UPS that can last for 3-4 hours during emergencies/power outage
- built-in motion sensor and alarm for anti-theft and vandalism
- uses GPRS technology via SMART to interconnect all kiosks to ULOAD servers
You can find 1,600+ existing units on transportation hubs, educational and medical institutions, offices/dormitories/call centers, groceries/pharmacies/retail outlets, convenience stores, fast food chains/restaurants, gas stations, side streets and even community centers.
Customer Care Team
In case you encounter a problem with the machine or did not receive your prepaid load, somebody will call you for assistance. ULOAD Philippines boasts their helpful in-house outbound call center as their differentiating factor to its competitors. Goodbye irate customers!
A dedicated customer care team monitors end-user transactions from 6AM to 1AM while franchisee concern team monitors technical issues from 8AM to 5PM, Monday to Saturdays. Just call (02) 856-2333 or email email@example.com. Users can also contact the customer care team using the machine. What a way to keep customers and franchisees happy, right? 🙂
Hands On and Feedback
We were allowed to try the machine so I did a little experiment using an old 20-peso bill and 2012 series coins — denominations that the LRT/MRT vending machine are allergic of.
What I like most about the machine is the ease of usage. On-screen instructions (available in English and Tagalog) are pretty much straightforward that even those who are not used to touch screens can operate the machine. It also gives out verbal instructions which is cool!
When you click OK, the machine automatically determines your mobile number’s network using the prefix code (09xx).
Make sure to choose the appropriate load type, especially if you’re adding credits to a broadband SIM.
Last step is to feed the machine with my money which it accepted without problems. It accepts anything from 1, 5 and 10 peso coins and 20, 50, 100, 500 and 1,000 peso bills. Take note that there’s a P1 service charge for transactions P50 and below.
The machine doesn’t actually give out change, so I suggest you give an exact amount. Just in case, your excess money will be stored as credits under your mobile number and will be in the system for 120 days. That means the next time you have to load, you don’t need to put in any money at all (given you have enough credits).
I didn’t get to capture the success message but I was able to get my load in less than 10 seconds! It’s that fast!
Interested in a ULOAD franchise?
Invest P8,000 for a three-year contract and you get an initial load inventory of P10,000, refundable depending on your usage at the end of contract. The minimum monthly sales (P18,000) might raise some brows but the key is choosing the good location — means more income for you and reducing your ROI as well. There’s an expanded franchise package with a 2.5% higher income margin.
Own as many units as you like! Download the Customer Information Sheet, fill it up and send it (firstname.lastname@example.org) to apply! If you’re approved and you’ve used the CIS form above (do not delete existing information), you get to enjoy extra two months on your franchise contract!
Need more information? Check out Uload’s website, Facebook Page, Twitter account, or call them at (02) 895-9935 / 8903794.
ULOAD is brought to us by MindmapCommtech Inc.Bloggers with the Uload PH’s CIO and COO
Wow that’s a great inventive idea! I think we can have more things to bring into that vending machine to have less costs for labor.
Maganda nga po ito pang dagdag kita rin sa mga tindahan iiwanan lang sa labas ng tindahan.
this what you call entrepreneurship at it’s best…makes me wish “Why didn’t I think of that?”
this is a great idea! checking out their website now to get more info about this new business.
how to load mol points here?
Select the ‘Online Game’ option on the 1st screen then follow the on-screen instructions 🙂
good day may i ask if there is a monthly quota needed to maintain this unit?
Yes, there is. Kindly refer to the “Interested in a ULOAD franchise?” part of the write up. 🙂
Panu po pag naubos n ang load sa machine saan kukuha.
Sorry, I’m not that familiar with that part po. I don’t have a franchise myself. I think instructions are available in your agent page or given during the training. 🙂
Pano magfranchise? I emailed them pero walang reply til now. Im from compostela valley.
Hi! Aside from the given information, I am not familiar with other ways to get a franchise. Did you try to contact them through Facebook or give them a call?
Call us for inquiries. 895-9935 loc. 113/105
Interested kami mg join can we seek help from you?
Hi! You can call 895-9935 loc. 113/105. I don’t own a franchise po, so I’m not the best person to answer your inquiries :3
Thanks for the informative blog. Do you know of any of their direct competition?
I’m not aware of one, if there’s any 🙂
What we need to get that vending machine before signing the contract?
As far as I know, you have to submit the requirements and they will evaluate and contact you.
The only downside for me is u can only avail the machine for franchise I mean u have a 3yrs contract then or investment is 20k then if the owner doesn’t like the way u earn everyday I mean If u only earn 300 a day they will cancel our contract then u can get back the 12 k as 20k na in invest mo pag they cancel the contract so sila lang kumita diba bkit di nalang sell the unit to people where tayo any may control Hindi Silva ganun din naman page naubos na load sa kanila din tayo magpapaload well Sana ibenta Nyo nalang un unit like coffee vending machine na nakikita talaga in kita
Nobody wants to not earn money so you need to be strategic in where you place your machine. You have to do your research first. Tsaka they will advice you naman if the area will not be a good location and probably suggest alternatives. Since it’s a franchise, you pay for royalties one way or another. In this case, that happens when the contract is terminated unlike in other types of businesses where you pay for it monthly. 🙂
Hello mam mag ask po ako mag kano ang investment sa digitel load na yan.
Hi! As stated, P8000 initial investment po 🙂
For two days my machine is offline.
Try to get in touch with their customer service po. I do not work for U-load. Thank you! 🙂
i sent you an email last wednesday (June 11) with my application form attached.hope to hear from you soon
Hi Ms. Rosario! I do not work for Uload. I hope they got your application 🙂
Interested kami mg join can we seek help from you?im from camarines sur,pasacao
Hello po! All the information I can give to help is written in the article. Sorry, I’m not part of ULoad nor do I own a unit. 🙂
bakit ganun, nagpa laod ako ng Garena shells sa ULoad tapos di naman ma top-up yung laod? help naman po! sayang rin yung 50 ko
I think you should contact ULoad’s customer service po, they will be able to assist you further. I do not work for them nor do I own a unit. Thank you! 🙂
Please give me a qoutation of this product im from batangas.thanks
People!!! She’s just a blogger not a part of ULOAD company!
Thank you Jevon 🙂
How and where can i franchise? Is this expensive?
Hello! Kindly visit their website for more information. 🙂